We're Late! We're Late! We're Late!

It's just three days before Christmas and if your Stampin' Up! order hasn't been shipped or arrived yet, I just want to bring you an update and reassure you it will come.

Stampin' Ups! North American distribution center is currently shipping several days behind their normal time frames. With the Christmas and New Year holidays approaching, Stampin' Up! is expecting that delays may continue and/or even increase. Rest assured they are doing all they can to get orders out as close as possible to the order date, including exceeding their own records for the number of products picked and shipped in one day. Get this, they've been picking and sending out over 90,000 products each day for multiple days in a row now and they still haven't been able to catch up and get back to normal shipping time frames possibly until the end of the month.

Why is this happening? Whether you blame the time of year or COVID restrictions, this is not unique to Stampin' Up! So many people are ordering on line this season that the delays are everywhere. To top it off, UPS have placed daily limits on how much can be picked up from businesses.

Now, and for the rest of December, Stampin' Up! can only have one trailer picked up each day. They may be restricted but they're making maximum use of that one trailer and packing it as full as possible and so far haven't left anything behind.

However, as the month continues, there's a possibility they may not be able to include all packages on the trailer every day. To be fair, delays are also caused by packages having to spend more time in transit than normal as UPS deals with their increased workload from other suppliers. So, if you're planning on placing an order, please account for more delays than normal this month.

Other factors adding to delays is the increased congestion at each of the ports that Stampin' Up! ships to around the world. There are at least one to two-week delays in receiving items at ports, leading to delays in receiving products at Stampin' Ups! distribution centers. 

If you have an order pending and aren't seeing tracking information from USPS, Stampin' Up! suggests you visit their website and explore the Service Impacts section for more information. On last check, UPS has suspended all shipping guarantees and FedEx has extended their shipping times. This means you may not receive your packages on the days you expect. Even expedited shipments are seeing a one- to two-day delay.

The good news for Canadian deliveries is that Stampin' Up! because of the longer transit times for Canadian shipping has been up to now prioritizing Canadian orders. All orders may experience shipping delays based on the COVID-19 situation, however, they are doing everything we can to get shipments out in a timely manner. With the increased volume of packages being shipped around the world (especially this month), there are delays in getting packages through Canadian customs and from there to their intended destination. Ask me, my last order sat at customs an additional three days before it was cleared to Richmond.

Happy Stamping!
Penny Tokens Stampin' Spot
Penny Hanuszak, Independent Stampin' Up Demonstrator